This message was e-mailed to patients on June 30, 2020. If you did not receive this message, please call our office to ensure we have your up to date information!
As our Province advances through phases of reopening, Baker Street Medical is happy to be expanding our in person visits. As safety is our first priority, we will continue to offer telephone or virtual visits as the FIRST option. We will only offer in-person visits if physical examination will change your management, you require a hands-on procedure/intervention, or if an in-person visit is in your best interest.
What does this mean?
- Any visit that can be accomplished by virtual means will be booked as such.
- Your visit to the office will be for the purpose of physical exam only. If other issues arise that do not require a physical exam, this will be discussed virtually.
- If you are due for an appointment (Pap smear, Driver’s Physical, Immunizations, etc.) please call our office to book. We will be booking these appointments on a case by case basis only.
What can you expect at your visit?
- Our providers will be alternating work schedules to provide access to care while allowing for social distancing.
- Before your appointment and upon your arrival, you will be asked specific COVID19 screening questions. Please answer honestly. If you answer yes to a screening question, you will often still be seen, but in a different way.
- We have rearranged our waiting room and workspaces to help with social distancing. You may be asked to wait in your car if the waiting room capacity is exceeded.
- Please do not arrive more than 5 minutes prior to your appointment time to avoid crowding.
- Patients and staff are required to wear masks (cloth or surgical) while in the office unless directed otherwise during appointment. Masks are also required to enter the Old Quebec Street Mall.
- We ask that you attend your appointment alone. However, if you have a caregiver who needs to attend the visit with you, they will also need to be screened and wear a mask.
- If you develop symptoms of COVID-19, we ask that you stay home.
- DO NOT COME TO THE OFFICE WITH COVID19 SYMPTOMS UNLESS YOU HAVE CALLED FIRST. We will see if we are able to accommodate you being seen in the office or if it would be better for you to be assessed at the COVID clinic or Emergency Room.
- We will communicate any changes as we move through this process. The most effective way to do this is via email. Please ensure we have your updated contact information on file. Updates will be posted regularly on our website – www.oldquebec208.com
As we adjust our schedules and office flow to support best practices, we ask for your patience and understanding.
Sincerely,
Baker Street Medical Staff